Privacy policy
This Privacy Policy describes how VINTAGIO ("we", "us" or "our") collects, uses and shares your personal data when you visit vintagio.it, make a purchase or communicate with us (collectively, the "Services"). Please read this policy carefully: by using our Services you accept the practices described here.
Data controller
The controller of the data collected through this site is VINTAGIO BAGS, with registered office at Via Esperanto 2, 37057 San Giovanni Lupatoto (VR), Italy. For any request relating to the processing of your personal data you can contact us at the addresses given in the Contact section.
2. Data we collect
Data you provide directly: contact details (name, address, telephone, email); order data (billing and shipping address, payment confirmation, email, telephone); account data (username and login information, if you create an account); browsing data (items viewed, added to cart or to your wishlist); communications with customer service.
Data collected automatically: when you visit the site we automatically collect certain data about your interaction ("Usage Data"), through cookies and similar technologies: information about your device, browser, network connection, IP address and browsing behaviour.
Data received from third parties: we also receive data from suppliers who support us in running the site, such as Shopify (e-commerce platform) and the payment processors that handle transactions on our behalf.
3. How we use the data
Order management: processing payments, fulfilling orders, handling returns and exchanges, sending you updates on your purchase. Customer support: responding to your requests and providing you with assistance. Marketing: sending you promotional communications by email, only if you have consented. You can withdraw your consent at any time. Security: detecting and preventing fraudulent or unlawful activity. Legal compliance: meeting the tax, accounting and regulatory obligations to which we are subject.
4. Cookies
Like most websites, we use cookies to make the online store work properly, remember your preferences and analyse use of the site. For information on the cookies used by the Shopify platform on which our store is based, see shopify.com/legal/cookies. You can manage or disable cookies from your browser settings; if you disable them, some site features may not work correctly.
5. Sharing data with third parties
We do not sell your personal data. We share it only with parties who support us in delivering the Services: Shopify, the platform that hosts our online store; payment processors, to handle transactions securely; couriers, for delivering orders; legal and accounting advisers or competent authorities, where required by law.
6. Data retention and security
We retain your personal data for as long as necessary to provide the Services, comply with legal obligations (for example tax and accounting) and handle any disputes. We adopt reasonable technical and organisational measures to protect your data, although we cannot guarantee absolute security.
7. International transfers
Some of the suppliers we use (such as Shopify) may process data outside the European Union. In these cases, we ensure that the transfer takes place in accordance with the safeguards provided by EU Regulation 2016/679 (GDPR), for example through the European Commission's Standard Contractual Clauses.
8. Your rights
As a data subject, you have the right to: Access, to request a copy of the personal data we process about you; Rectification, to ask for the correction of inaccurate or incomplete data; Erasure, to request deletion of your data, subject to legal retention obligations; Restriction of processing in certain circumstances; Portability, to receive your data in a structured format; Objection to processing for direct marketing purposes; Withdrawal of consent at any time. You can exercise these rights by contacting us at the addresses given below. You also have the right to lodge a complaint with the Italian Data Protection Authority (garanteprivacy.it) if you believe that the processing infringes applicable law.
9. Minors
Our Services are not intended for minors and we do not knowingly collect personal data from minors. If you are a parent or guardian and believe that a minor's personal data has been provided to us, contact us to request its removal.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons.
11. Contact
VINTAGIO BAGS
Via Esperanto 2, 37057 San Giovanni Lupatoto (VR), Italy
Email: vintagiobags@gmail.com
This policy is provided for general information purposes and does not constitute legal advice. To ensure full compliance with the GDPR and Italian privacy legislation in relation to the specific business activity carried out, a review by a legal professional is recommended.